Okay, another three hours this morning pulling my hair, with the blue screen of death popping up after every reboot, and finally we have an internet connection and the computer is clean. Talk about a marathon. This morning, as luck would have it, I got an email telling me about the new version of Spyware Doctor.
When I installed this version it managed to find 315 problems, and needed to reboot to uninstall them. BSOD. Then I used AVG to do a virus scan and it found 23 Trojans, and after cleaning and deleting them the computer just turned off. I rebooted to Safe Mode and checked that every file AVG had detected was removed. All were, except in the folder Documents and Settings\Local Service\Local Settings\Temporary Internet Files\Content\IE5\ etc... were html documents that instructed the computer to download the offending installers. I deleted these files and after rebooting the computer again, with fingers crossed, everything loaded properly, I was able to download updates for the anti-spyware and anti-virus programs, and we had the internet.
The offenders:
- Deskbar BHO
- Trojan-Proxy.Wopla
- Backdoor.Agent.ALM
- Hijacker.DosPop-Toolbar
- Trojan-RPCC-Spammer
- SpamTool.Agent.U
Talk about a nightmare trying to get rid of these nasties. The trick is to have the latest versions of anti-spyware and anti-virus and make sure the definitions are up to date. I know this is hard after the nasties have stuffed the internet connection, but perseverance and stubbornness win in the end.
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